Guarantees

We fully guarantee our work, which comes standard with a 3-year guarantee. We also offer a 10-year guarantee, which is for exactly the same work as the 3-year guarantee, but extended for 10 years and includes maintenance inspections after one year, four years and seven years. It’s available at a cost of about 30 per cent extra.

3_year_guarantee 10_year_guarantee

Stop The Rot’s 3 YEAR GUARANTEE

‘If the timber restored by StopTheRot rots within three years, it will be repaired at no cost’. NOTE: does not include repainting

Terms and Conditions of 3 YEAR GUARANTEE

  • LIMITED NATURE: The guarantee applies only to WOOD RESTORED in those areas specified in the final invoice.
  • FINAL PAINTING: Must be completed within 30 days of completion of repair work and must comply with industry standards.
  • DISRUPTIVE DAMAGE: The guarantee will not cover deterioration caused by accidental or deliberate alterations or by changed conditions or by anything other than “normal usage”.
  • FULL PAYMENT: The guarantee is valid only after receiving full payment
  • 10 year extended guarantee available: Additional cost 30 per cent.

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We work as a single united team with market leading firms around the world and give our clients the highest quality advice possible.

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