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We follow up after completing a job to see how our team
performed by asking 3 questions and for general comments.
The 1st question is about professionalism and courtesy.
The 2nd about cleanliness and tidiness.
And the 3rd about job satisfaction.
Overall we have achieved a 98% satisfaction rate on these 3 criteria
In the general
comments section here is what our customers had to say:
This is a GENUINE random selection. |
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Margaret of Caulfield
Once they did not come when the said they would. Otherwise
Ok.
Yes I would call your firm again if more work needed on other
windows. New windows look good.
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Pam of Brighton
Thank you so much for fitting our job in, in the time frame we had. We feel very relieved that the job has been completed
so thoroughly.
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Mrs H of Armadale
Aaron and Jourdon were most courteous. The job was excellent
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H. B of Bentleigh
Hello Tal, this is just a short note of thanks and appreciation
for the great work you and your partner did for us. Your
level of customer service
has been without fault and we appreciated that you checked
and called us regarding every aspect of the job and followed
up with everything.
I will certainly recommend your services and Stop The Rot
to my family and friends. Thanks again for the great work.
Regards H.
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B. E. of Stkilda
Would like to have more work done. Currently waiting for
your quote to repair and paint the front of my house.
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N. W. of Glen Iris
Was grateful that they were always on time and courteous
to my elderly neighbour downstairs. A job well done. Thank
you
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A. C. of Hawthorn East
Thanks - really happy with the window replacement and repairs.
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A. B. of Brighton
Job took a long time to complete - I had to call to find
out when guys were coming to the site.
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M. M. South Yarra
Excellent - will use Stop the Rot again for other windows
as time and money permit.
Hoping that next time price will be more reasonable - only
comment, as I provide the scissor lift and paint.
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R. C. of Kew
Aaron, Mathew and Isaac were all great.
I was impressed that you sent back Aaron for a small fix
(small area left unpainted and a few staples left in woodwork)
Will recommend your service to others
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Allan of Middle Park
Great professional service!
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P. M. of Beaumaris
Altogether pleasant and successful experience.
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J. L. of Middle Park
The team at Stop the Rot was very thorough with their work
and I am extremely satisfied with the repairs that have
been done to my windows.
I look forward to receiving the 10 year guarantee now that
final payment has been made.
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We provide our services in the following suburbs of Melbourne
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Melbourne Bayside and inner South Eastern suburbs of Albert Park,
Armadale, Beaumaris, Bentleigh, Black Rock, Brighton, Caulfield,
Elsternwick, Elwood, Glen Iris, Hampton, Kooyong, Malvern,
Middle Park, Port Melbourne, Prahran, Sandringham, South Yarra,
StKilda, South Melbourne, Toorak, Windsor, Williamstown, Altona,
Werribee, Werribee South, Tarneit, Hoppers Crossing,
Sanctuary Lakes, Point Cook, Spotswood, Yarraville, Wyndham Vale, Geelong, Camberwell.
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Stop The Rot
3/2 Gordon St, Elsternwick
Vic, 3185
Phone: 03 9532 9100
Fax: 03 9532 9122
Email: info@stoptherot.com.au |
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