Restoring windows and doors for 20 years

Being members of the Southern and Bayside Suburb’s community and the small business community across three decades has taught us to embrace your expectations. Working on Melbourne’s most prestigious homes has driven us to seek and deliver continual improvement. Stop the Rot’s continued success is a result of demanding those standards of our suppliers, our training, on our people and our processes.

Our 9 Step Process

At Stop The Rot we follow a 9-step process which has been crafted over our 17 years of service. Window restoration at Stop The Rot will assist you, our client, to address and treat your rotted windows. Our skilled technicians assess and address the wood rot in your timber to create and add value to your home. Stop The Rot tailors our service to your unique job whilst implementing the 9-step process to ensure the quality of our work.

Preliminary Work

After calling to book a quote a qualified member of our team will be called out to assess and provide a quotation for your windows or doors. Once you have accepted the quote, a pack with essential materials of hardwood beadings, in-lays and trims are prepared in our factory. This ensures all materials are in order and on hand and disruption, noise and mess is kept to a minimum on site. 

Stripping back

Once our technicians start on the job, they will attend your property and start by exposing all damaged and affected wood root in your timber frames. The remaining dry and healthy wood is treated to kill any remaining spores. After this preliminary work is completed, a plan and methodology of your window restoration will be built by our technicians before commencing work. 

Nosing and Sill Face

In this step, the nosing process is conducted to ensure the windowsill is perfectly aligned, straight and level to assist with weather proofing and to create a base for the rest of the framework.


Our technicians then focus on addressing the framework where repairs must be taken place to ensure the structural integrity of the frame. We replace or repair any damaged beads, trims to the mullions, jambs and stiles. Marine ply in-lays are also used to prevent the timber joins from future damage.


If our technicians find that the sash that encases the glass of the window is damaged, it can often be repaired without removing it from the window. However, if it is judged to be defective, our technicians will skilfully repair the sash on site at your property. In some cases, the sash will need to be removed from site. In this event, our technicians will ensure the security of your home whilst the sash is offsite.


The process of caulking prepares a water-tight surface. All gaps, joints, in-lays, trims and beads are caulked in preparation for undercoating, priming and painting. Future wood rot can be prevented by the water-proofed surface.


The sash and frame must now be puttied where necessary.  Importantly, old secure putty should not be removed or dislodged as this often results in breakages to the glass. Application of putty to non-repaired sections of your window should be completed if/when the non-repaired surfaces are painted. 


All timbers and repaired surfaces are primed and undercoated to prepare the surfaces for two coats of paint. This protects the newly repaired wood from the elements. Undercoating protects the work of Stop The Rot’s technicians in the midterm before the final coat is applied by your painter.

Final Inspection

Once our technicians have completed your window restoration the final inspection will be undertaken as a quality control process. A senior technician will take the time to clearly explain all aspects and workings of the restoration. This inspection is to make sure you are happy with your completed window restoration.